Allergy-Free Food Ordering

Custood is a food delivery online store based on allergen ingredients and the ability to customization.

The problem: is the lack of food ordering apps or restaurants catering to people with food allergies or intolerances, leading to frustration, anxiety, and dangerous reactions

The Solution: Custood allows easy food customization for users to ensure their safety and well-being.

User research

The rate of food allergies worldwide has increased from around 3% of the population in 1960 to around 7% in 2018.

bbc.com

A significant number of food allergic reactions occur in restaurants or other food service establishments.

ncbi.gov

In one survey, 34% of the 294 respondents had experienced at least one food allergic reaction

ncbi.gov

Through a Questionnaire has been asked personas to answer some questions about their dietary habits or whether they have food allergic reactions.

Some of the Key questions are:

1. What are the biggest challenges you face when trying to find restaurants or food-ordering apps that cater to your specific needs?

2. How do you currently deal with the frustration and anxiety that comes from limited options and potential allergic reactions?

3. What features would you like to see in a food ordering app that would make it easier for you to customize your order based on your allergies or intolerances?

Personas

“My job is finding solutions, and I prefer the easiest way to do even if it's just about making a sandwich!”

Users pain points

“As a mother I appreciate everything that enhances my children's life”

User journey map

Storyboards

Big picture

User flow

Digital wireframes

After usability test result

Digital wireframes after usability test results

Close up

High fidelity Design

Next
Next

HABTIC - A Mental Health Product for employee